Overview

Regional CRM Lead - Wolt Oy - Remote - Europe
Human Resources Specialist
Job Description
Lead CRM strategy and initiatives across multiple regions, focusing on customer engagement, retention, and automation. Collaborate with marketing and product teams to optimize customer journeys and drive business impact.
Company Information
Financial Overview (2024)
Wolt Oy was unprofitable in 2024 with revenue of €139.9M and a profit margin of -4.6%.
Data shown is based on historical job postings from our database.
Job Details
Requirements
- 7+ years in loyalty or CRM roles
- Experience in B2C e-commerce or tech
- Leadership and influencing skills
- Experience with multi-channel campaigns
- Knowledge of CRM tools like Iterable/Braze
Responsibilities
- Develop CRM strategies
- Lead cross-functional initiatives
- Drive customer engagement and retention
- Automate customer journeys
- Mentor junior team members
Field
Human resources
Education Level
Bachelor
Specialisations
- CRM
- Customer Engagement
- Data-Driven Marketing
Perks
- Health insurance
- Learning budget

Overview

Job Description
Lead CRM strategy and initiatives across multiple regions, focusing on customer engagement, retention, and automation. Collaborate with marketing and product teams to optimize customer journeys and drive business impact.
Company Information
Financial Overview (2024)
Wolt Oy was unprofitable in 2024 with revenue of €139.9M and a profit margin of -4.6%.
Data shown is based on historical job postings from our database.
Job Details
Requirements
- 7+ years in loyalty or CRM roles
- Experience in B2C e-commerce or tech
- Leadership and influencing skills
- Experience with multi-channel campaigns
- Knowledge of CRM tools like Iterable/Braze
Responsibilities
- Develop CRM strategies
- Lead cross-functional initiatives
- Drive customer engagement and retention
- Automate customer journeys
- Mentor junior team members
Field
Human resources
Education Level
Bachelor
Specialisations
- CRM
- Customer Engagement
- Data-Driven Marketing
Perks
- Health insurance
- Learning budget
